Complaints and compliments

We are committed to ensuring that NHS services are as good as they can be. We welcome your comments, concerns, compliments or complaints about any of the services we purchase on your behalf.


How to make a comment or complaint or pay a compliment

The NHS can be a complex and confusing system. We understand that patients may not always know who is best to approach. If you contact us, we will do our best to ensure that your comment, compliment or complaint reaches the right person.

Should you wish to make a comment or complaint about a service that Frimley CCG commissions, or perhaps pay a compliment to an individual, team or unit, please contact the Patient Advice and Liason Team using the below details:

Telephone: 0300 561 0250
Email: This email address is being protected from spambots. You need JavaScript enabled to view it.

To find out more information on the services provided by PALS or to find your nearest PALS office for a hospital please visit the NHS website.