Healthwatch are the independent national champion for people who use health and social care services. They are there to find out what matters to people, and help make sure their views shape the support they need. There is a local Healthwatch in every area of England working to find out what people like about services, and what could be improved, and they share these views with those with the power to make change happen. Healthwatch also help people find the information they need about services in their area.
Nationally and locally, they have the power to make sure that those in charge of health and social care services hear people's voices. As well as seeking the public's views themselves, they also encourage health and social care services to involve people in decisions that affect them.
Frimley CCG work closely with our local Healthwatch organisations to better understand what they are hearing and how we can make changes as a result. We also hold regular network meetings with all of our local Healthwatch to share feedback and learn from each other. Occasionally we will also commission Healthwatch to undertake independent work on our behalf, particularly when we want to ensure independence and capture anonymous or impartial feedback.
Frimley CCG works closely with the Voluntary sector in a range of different ways. The vast majority of small charities and voluntary groups are supported by their local Council for Voluntary Services (CVS). We meet regularly with CVS colleague to understand shared priorities, share ideas and develop new ways of working. We also commission a wide range of voluntary sector organisations to provide services for the local population.
For more information about local voluntary organisations in your area contact your local CVS organisation please use the links below.